Refund & Cancellation Policy

Last Updated: September 4, 2026

At BYESKOOL , we want our customers to have a clear understanding of our subscription and refund terms before purchasing our services.

This Refund & Cancellation Policy explains when a refund may be requested and how cancellations are handled.

1. Subscription Plans

BYESKOOL currently offers the following subscription plans:

• Quarterly Plan: ₹14,999 + applicable 18% GST
• Yearly Plan: ₹36,999 + applicable 18% GST
• White Label Plan: Custom pricing based on the services and requirements agreed with the customer.

By purchasing a BYESKOOL subscription, you acknowledge that you have reviewed the features and services included with your selected plan.

2. Refund Eligibility

BYESKOOL provides a 7-day refund period for eligible subscription purchases.

You may request a refund within 7 days of your purchase if you have not meaningfully used the BYESKOOL platform or services.

A refund request may be considered eligible when:

• The request is submitted within 7 days of the original purchase.
• The account has not been substantially used.
• No significant website setup, onboarding, customization, or configuration work has been completed.
• No substantial platform resources or services have been consumed.

Refund eligibility is determined based on the actual use of the Platform and the services provided.

3. Situations Where Refunds May Not Be Available

A refund may not be available after substantial use of the Platform or services.

This may include situations where:

• You have substantially used the BYESKOOL dashboard or platform.
• You have created or substantially configured websites.
• BYESKOOL has completed onboarding or setup work for you.
• Custom configuration or technical work has been started or completed.
• You have substantially used platform features or resources.
• You have used services provided specifically for your account.
• The refund request is submitted after the 7-day refund period.

Simply having an account or logging in does not automatically mean that you are ineligible for a refund. Refund eligibility will depend on the overall use of the Platform.

4. White Label Services

White Label services may involve custom setup, configuration, branding, technical work, or other services specifically prepared for the customer.

Because of the customized nature of these services:

• White Label payments may become non-refundable once setup, customization, development, or other agreed work has started .
• Refund eligibility for White Label services may also depend on the specific agreement between BYESKOOL and the customer.
• Any special refund terms agreed in writing for a White Label service will take precedence over the general terms of this Policy.

5. AI and Third-Party Service Charges

BYESKOOL may allow customers to connect or use their own third-party services, including AI services such as OpenAI or Google Gemini .

Any payments, credits, API usage charges, subscriptions, or recharges made directly to third-party providers are separate from BYESKOOL subscription fees .

BYESKOOL does not provide refunds for charges paid directly to third-party providers.

For example, if you purchase or recharge OpenAI or Google Gemini API credits using your own account, those charges are subject to the respective provider's refund and billing policies.

6. How to Request a Refund

To request a refund, contact BYESKOOL through our official customer support channel or email us at:

Email: info@byeskool.com

Your refund request should include:

• Your registered BYESKOOL email address.
• Your name.
• Order or payment details.
• The reason for requesting the refund.

BYESKOOL may review your account usage and the services provided before approving or rejecting a refund request.

7. Refund Approval

Submitting a refund request does not automatically guarantee a refund.

Once your request has been reviewed, BYESKOOL will inform you whether the request has been approved.

If approved, the refund will generally be processed to the original payment method used for the purchase.

8. Refund Processing Time

Approved refunds are generally processed within 7–14 business days .

The actual time required for the refunded amount to appear in your account may also depend on your bank, payment gateway, card issuer, or other payment service provider.

9. Subscription Cancellation

You may cancel your subscription or turn off automatic renewal before your next renewal date.

Cancelling automatic renewal does not automatically qualify you for a refund.

If you cancel automatic renewal after completing a payment, you will generally continue to have access to the Platform until the end of your already-paid subscription period.

10. Failed Renewal Payments

If an automatic renewal payment fails, BYESKOOL may allow a 7-day grace period to complete the payment.

If payment is not received during this period, BYESKOOL may suspend your account and associated services.

11. Subscription Expiry

When your subscription expires, websites hosted through BYESKOOL may become unavailable immediately.

BYESKOOL may retain your account and associated data for up to 30 days after subscription expiry.

If you renew during this period, BYESKOOL may restore your account and website where technically possible.

After the 30-day period, BYESKOOL may permanently delete your account, websites, and associated data.

Subscription expiry does not create an automatic right to a refund.

12. Taxes and Payment Charges

Where applicable, refunds will be handled in accordance with the applicable tax and payment rules.

Any applicable GST or other tax treatment will be handled according to applicable law and the nature of the refund.

Third-party payment gateway charges or other transaction-related charges may affect the final refund amount where permitted by applicable law.

13. Changes to This Policy

BYESKOOL may update this Refund & Cancellation Policy from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

The refund terms applicable to a purchase will generally be based on the policy in effect at the time of that purchase, subject to applicable law.

14. Contact Us

If you have any questions about this Refund & Cancellation Policy or want to request a refund, please contact us: